Terms and conditions of use

These Regulations (hereinafter referred to as the Regulations) for the Use of the Shipping Online Store (hereinafter referred to as the Store) run by a limited liability company Roswell Audio with its registered office in Warsaw, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court in Warsaw, 14th Commercial Division under the number KRS 0000899702, NIP 1133040884, REGON 389958664, registration address ul. Chodakowska 53/57 lok. 22A, 03-816 Warsaw, share capital PLN 5,000.00 paid in full, regulates the terms and conditions of purchasing and submitting complaints by consumers (hereinafter referred to as Consumers, Users, Customers, Buyers) and replaces all its earlier versions. Any form of using the website, including exchanging correspondence and downloading data, placing orders, making purchases, also outside the application, means acceptance of the Regulations in the current wording.

§ 1. All items shown - unless otherwise specified in their description - will be delivered new, unused and functional as a result of the concluded contracts. They are protected by a guarantee lasting 24 calendar months, or another length, if so provided for by the description, contractor or manufacturer, and by a guarantee for consumers. Warranty claims and complaints are processed within 14 days or less, if the law so provides. The services are covered by a 24-month warranty.

§ 2. All prices listed in the store and in the process of finalizing the order are "payable" prices and include applicable taxes, fees, commissions and remuneration that result from concluded contracts in connection with the order accepted by the Store. There are no hidden fees, commissions, surcharges and any other charges not explicitly mentioned. The seller of goods issues VAT invoices in paper or electronic form, and the Buyer, in the absence of a request, agrees to receive them in the form specified by the Seller. Settlements of transactions by credit card and e-transfer are carried out through payment operators: Dotpay.pl, T-Pay, PayPal, Stripe or others, in accordance with the information displayed to the Customer when placing the order.

§ 3. The store and the carrier are responsible for the correct delivery of the shipment. Obvious damage to the parcel should be reported to the courier upon delivery by writing a damage report with the courier's signature. All packages are carefully and reliably packed, so please do not agree to enter the opposite statement in the protocol. The purchase and sale agreement, which is an integral part of the Regulations, is concluded upon confirmation of the order by the Store's staff. In a situation where the self-collection of the order has been chosen, the contract for the purchase of prefabricated goods is concluded at the time of delivery of the goods to the buyer or his representative.

§ 4. The consumer has the right to return the purchased items within 15 days of receiving the shipment. Returned goods must be unused, complete and in original packaging. This right does not apply to articles specified in the applicable law. The cost of return shipment is paid by customer. The "delivery and returns" page is an integral part of the Regulations.

§ 5. Despite all reasonable efforts to ensure that the presented descriptions, photos and data are correct and up-to-date, we reserve the right to inevitable errors in electronic content management systems. GLB functionality is optional and offered at the customer's request. He declares that he has read the rules of its use contained in the manual and takes sole responsibility for its use. The presented price offer is informative and does not constitute an offer within the meaning of Article 66 paragraph 1 of the Civil Code. The colors of the items may differ from the actual ones due to different monitor settings and system calibrations.

§ 6. Orders are normally shipped within four working days. The Store will make all reasonable efforts to ensure that the delivery dates, delivery dates, etc. specified on our websites or in correspondence are met. As the factors influencing this are beyond our control (the work of shippers, force majeure, component availability, blockades, embargoes, wars, emergency states, etc.), we reserve that they are provided for information only.

§ 7. Packages are sent in the manner chosen by the Customer when placing the order. The method of payment is chosen by the customer during the ordering process. Placing an order is tantamount to authorizing the Customer to order a transport service provided by an external company on his behalf and ordering Helion Power Studio Ltd. to conclude a contract for a specific task including integration, customization and adaptation. The costs resulting from these orders are included in the total amount to be paid displayed to the Customer during the ordering process in the Store.

§ 8. The store reserves the right to change the shipping method for important reasons to an equivalent in terms of essential features of the service and the right to choose a forwarder for free delivery.

§ 9. Providing personal data necessary for the execution of the order and consideration of possible warranty claims is voluntary. The customer has the right to correct and update the data and to demand its complete deletion. These changes are implemented immediately.

§ 10. Personal data, e-mails and other information are not and will not be transferred by the Store for any purposes to any institutions, companies and entities without the consent of the Customer and are fully covered by data protection. The exception may be situations when the Store is obliged to do so by applicable law. Customer data is stored in an encrypted database on a secure server, and connections related to payment processing and logging are encrypted with 256-bit SSL protocol.

§ 11. These terms and conditions may be changed at any time without notice by posting their updated version on this page. Using the website is tantamount to unconditional and full agreement with all provisions in the current wording. In the event of a discrepancy between the content expressed in speech and the written or electronic content, the latter shall prevail.

§ 12. Using the store constitutes consent to communication by electronic means. You agree that all contracts, information and other communications that we transmit electronically meet the legal requirements of traditional correspondence. Unless otherwise agreed in writing, individual quotes and offers are valid for 5 calendar days.

§ 13. All content of the website, such as text, graphics, images, logos, buttons, icons, audio and video files, data sets, programs and compilations previously mentioned, is the property of the Store operator or its content providers and is protected by international and national law copyright.

§ 14. The store's logos and the website design may not be used in a way suggesting their relationship with any other website, product or service of other people, entrepreneurs or institutions. In particular, in a way that could cause customer confusion or in a way that could be perceived as discrediting, ridiculing or undermining reputation. All other trademarks, trademarks and other marks appearing on this site are the property of their respective owners. They may or may not be affiliated with the owner of the Store in any way.

§ 15. If you wish to use the warranty rights or to make a complaint about goods or services, please contact us by e-mail at the following address: area51@roswellaudio.pl

§ 16. The entrusted items, if they are not collected and their storage is not paid for in full on an ongoing basis, will be treated as abandoned and will be disposed of at the expense of the entrusting entity.

§ 17. Visitors may publish comments, opinions and other content, send suggestions, ideas, questions and other information, provided that they are not illegal, obscene, defamatory, interfering with privacy, do not contain threats and violations of intellectual property rights or otherwise way are not harmful; they do not contain viruses, elements of a political campaign, are not intended to achieve a commercial effect, are not a form of mass correspondence or other forms of spam. It is forbidden to use false e-mail addresses, impersonate any person or entity or otherwise misrepresent your identity. We retain the right (but not the obligation) to remove or edit such content, but we do not review regularly published information. By submitting or publishing material, you are granting us a non-exclusive, royalty-free, perpetual, irrevocable, fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display this content worldwide in all media. You grant us and our associates and licensees the right to use your submitted name and / or your first and last name, which at our discretion will or may not be associated with this content.

§ 18. The User represents and warrants that he has or otherwise controls all rights to the content he sends; that the content is correct; that the use of the content it provides does not violate this policy and will not cause harm to any person or entity; and that it will indemnify us or our associates for any damages we incur in relation to claims arising from the content it has provided. The Store has the right, but not the obligation, to monitor and edit or remove any action or content.

§ 19. The Regulations do not infringe, exclude, suspend or replace the consumer's rights that he may have due to overriding legal regulations. The invalidity of one or more provisions of the Regulations does not invalidate the entire Regulations, but only the invalidation of the provisions. Doubts arising when interpreting the provisions of the Regulations should be resolved in such a way that these provisions comply with the provisions of the applicable local law. The Buyer declares that the Regulations have read, understood and agree with all provisions without reservations. The website user agrees that the terms of use and any disputes of any kind that may arise between the website operator and the user are governed solely by Polish law.

§ 20. The Regulations also apply to entities other than consumers, with the exception of those provisions which provide for a privileged position of consumers in relation to other entities, in particular in relation to entrepreneurs, and resulting from superior law. Personal data protection Performing the information obligation under Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection ), hereinafter referred to as "GDPR", the Seller declares that:

1. The administrator of the Buyer's personal data is the limited liability company Roswell Audio with its registered office in Warsaw, entered into the register of entrepreneurs of the National Court Register kept by the District Court in Warsaw, 14th Commercial Division under the number KRS 0000899702, NIP 1133040884, REGON 389958664, share capital 5,000 PLN .00 paid in full.

2. The Buyer's personal data will be processed for the following purposes and on the following legal grounds: a) performance of contracts binding between the Seller and the Buyer (Article 6 (1) (b) and (c) of the GDPR), b) implementation of the complaint process or withdrawal from the contract (Article 6 (1) (c) of the GDPR), c) archiving (for evidence purposes) in the event of a legal need to prove facts, which is the legitimate interest of the Seller (Article 6 (1) (f) of the GDPR), d) possible determination, investigation or defense against claims being the implementation of the legitimate interest of the Seller (Article 6 (1) (f) of the GDPR).

3. The Buyer's personal data may be transferred to entities to which the Administrator entrusted personal data for processing on the basis of contracts and entities authorized to obtain personal data on the basis of legal provisions.

4. The Buyer's personal data will be kept for the following period: a) performance of the contract - for a period of 5 years from the end of the year in which the Contract was concluded, unless their further storage is justified by the limitation period for claims; b) implementation of the complaint process or withdrawal from the contract - 5 years from the moment of considering the complaint or return; c) archival purposes - for the period necessary to achieve this purpose, d) establishing, investigating or defending against claims - for the period necessary to achieve this goal.

5. The Buyer has the right to request access to data concerning him, rectification, deletion or limitation of processing, as well as the right to object to the processing and the right to transfer data.

6. The Buyer has the right to withdraw the consent granted to the processing of data at any time in the scope of data processed on the basis of consent, without affecting the lawfulness of the processing that the Seller makes on the basis of consent before its withdrawal. The buyer may withdraw the consent by sending an e-mail to the Seller's e-mail address.

7. The Buyer has the right to lodge a complaint with the supervisory body (ie the President of the Personal Data Protection Office).

8. Providing personal data by the Buyer is voluntary.

9. The Buyer's personal data are not and will not be the subject of processes under which automated decision-making, including profiling, would take place. The Seller does not acquire and process telemetry data.

Note: the authentic language of this ToS is Polish. This document has been machine translated.